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VTCT unit courseVTCT (UK)Blended (online + onsite)
Quality management of client care in the hair and beauty sector
Level 4 · 12 credits · 50 guided learning hours. Part of AB40168.
Overview
Learning outcomes 1. Be able to review the overall client service experience as part of quality assurance 2. Be able to implement and monitor procedures to improve the overall client service experience
Course curriculum
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Quality management of client care in the hair and beauty sector