Promote additional services or products to customers
Level 2 · 6 credits · 40 guided learning hours. Part of AB20026, AB20028.
Overview
Learning outcomes 1. Be able to identify additional services or products that are available 2. Be able to inform clients about additional services or products 3. Be able to gain client commitment to using additional services or products 4. Understand how to promote additional services or products to clients
Course curriculum
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Module 1 · Unit specification and learning outcomes1 lesson
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